Contact My Bank

It can sometimes be tricky to find the number you are looking for to get in touch with your bank. We have listed the most common contact numbers here below to help save you time when searching for them.

  • Lost/Stolen Cards – 0800 11 11 55
  • Fraud Hotline – 0860 557 557
  • General Enquiries – 0860 008 600
  • Action Line – 0800 41 41 41
  • Head Office -011 350 4000
  • General Enquiries – 0860 10 20 43
  • Card Cancellations (24 hours) – 087 575 9406/ 0800 110 132/ 011 369 1189
  • General Enquiries – 087 575 9404
  • Sales – 0860 FASTAP (3278 27)
  • Online Telephone, Cell phone and Internet Banking – 087 575 0000
  • Cheque/Current Accounts – 087 575 9404
  • Credit Cards – 087 575 1111
  • Loan Applications – 0861 40 40 40
  • Loan enquiries -0860 102 631
  • Forex – 0860 136 739
  • eBucks – 087 320 3200 (info@ebucks.co.za)
  • Lost/Stolen Cards/Fraudulent or suspicious transactions – 0800 110 929/ 011 710 4330
  • General Queries – 0860 555 111
  • Personal Relationship Banking – 0860 555 222
  • Small Business Banking – 0860 116 400
  • Complaints - 0860 444 000
  • Head Office – 011 294 4444
  • Lost Cards/Customer Care/Internet and Telephone Banking – 0860 123 000
  • Business Customers – 0860 109 075
  • Cell Phone Banking – 0860 238 837
  • Card Division – 0861 201 000
  • Fraud Division - 0800 222 050/ 011 227 4905
  • Head Office - 011 636 9111/2